July 6, 2012 |
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- Conflict avoidance starts with communication
One way to minimize conflicts in the workplace is to focus on effective communication with your team members, writes Diane Helbig of Seize This Day Coaching. "Tell them the goal, your expectations, the consequences of meeting, and not meeting, those expectations, and your reasons for your decisions." When someone isn't doing a good job, explain your expectations once more, and ask for their input, she writes. Small Business Trends (7/3)
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| Knowing your customer better comes with undeniable benefits. But challenges arise from behaviorally-targeted advertising with critical caveats on the management of personally identifiable information. Learn to balance profitable marketing, regulation and consumer trust in this FREE white papaer. |
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Marketing | |
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- Get the media to pay attention to your business
News releases can be valuable for small-business owners who want to focus on SEO, but you shouldn't expect them to attract many readers, marketing and customer service strategist Peter Shankman says. It's important to connect with reporters who cover your industry and to determine what you're doing connects with larger business trends, experts say. Also, be respectful of reporters to avoid annoying them. SmartBrief/SmartBlog on Social Media (7/6)
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| Every customer feels like our biggest customer
Mike and Pete Mitchell began their chain of ice cream stores in 1999 in Westlake, Ohio as Mitchell's Homemade Ice Cream. They began their relationship with KeyBank in 2001. "KeyBank has helped us every step of this incredible journey," says Mike. "When we have a financial need, they help us find a solution. At KeyBank, we're a big deal." Read their full story here. |
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Management | |
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- What your business gets when you give of yourself
Mentoring is a good way to tap into the collective knowledge of your organization, Leander Jackie Grogan writes. "Mentoring, as oppose to, say, a company Wiki, is much more personal and endearing. It builds lasting relationships that benefit the organization for years to come," he writes. BPlans.com (7/2)
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| Where Government Actions Meet Business Decisions.
Understand the impact of legislative, regulatory and spending actions on your business with an online tool featuring customized government-related data, news and analysis.
Visit bgov.com/SeeTheImpact for more information. |
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Tips & Tools | |
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Recent SmartBrief on Small Business Issues:
- Thursday, July 05, 2012
- Tuesday, July 03, 2012
- Monday, July 02, 2012
- Friday, June 29, 2012
- Thursday, June 28, 2012
| | | Lead Editor: Brooke Howell
Editor at Large: John Jantsch
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