Saturday, September 10, 2011
Amazon's Focus on the Customer Drives its Growth by Diego Piancetini, SVP of Amazon, - Videoshare from Ecorner of Stanford University
Our generation needs an ENTREPRENEURIAL REVOLUTION.
Here is a great sharing from Senior VP of Amazon who said that customer focus drove the growth of Amazon into what it is now. Customer delight is a great must have for any enterprise for it to grow. But most pay just lip service to it. A commitment to customer service can do wonders for the growth and stability of the company. This almost an hour long video and much can be learned from it by students of marketing and sales. here is the video:
Thank you Amazon, thank you SVP Diego Piacentini, Ecorner, Stanford U, Kauffman foundation
Here is a great sharing from Senior VP of Amazon who said that customer focus drove the growth of Amazon into what it is now. Customer delight is a great must have for any enterprise for it to grow. But most pay just lip service to it. A commitment to customer service can do wonders for the growth and stability of the company. This almost an hour long video and much can be learned from it by students of marketing and sales. here is the video:
Thank you Amazon, thank you SVP Diego Piacentini, Ecorner, Stanford U, Kauffman foundation
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