Fwd: How to Handle Complaints and Keep Your Customers; Mobile apps, making employees efficient and happy

Interesting topics:

Making your employees efficient if you are small/start up;'

Handling customer complaints;

Apps to track time and billable amounts;

---------- Forwarded message ----------
From: Intuit Small Business Blog <blog@intuit.com>
Date: Fri, Jul 13, 2012 at 8:07 PM
Subject: How to Handle Complaints and Keep Your Customer

	Daily Update How to Handle Complaints and Keep Your Customers Let's face it: Customers complain all the time. When a delivery arrives late, a product falls short of its promise, or a service is perceived as inefficient, patrons often make … "Evil HR Lady" on How Much Downtime Employees Should Get on the Job Time management is critical to small-business success: When you have fewer people to get things done, efficiency is key. Yet we all find ways to while away work time with … College Entrepreneur Wins Small Business Grant from Intuit Brandon Rives is a busy young man. When he isn't studying computer science and business at Tuskegee University or running his upstart entertainment and management company, Rives is actively involved … 6 Mobile Apps for Keeping Time Cards or Tracking Billable Hours Ever feel like you don't have a good handle on time — when you ought to be tracking employee working hours or your own billable hours for clients? You can … BigMouth's Mike Yoffie on Building an Effective Brand Successful branding is all about telling your story, says Mike Yoffie, chief of "moving the chart" for BigMouth, a San Francisco-based marketing consultancy. Telling your story helps you make those … How to Pay Employees Differently, But Keep Everyone Happy [INFOGRAPHIC] Finally! Your business is up and running, you're getting paid to do what you love, and you've even hired an employee (or two). Now it's time to pay the people … Shop Intuit: Website Services QuickBooks Payroll GoPayment Point of Sale Get Help: Support Community

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