Fwd: 13 steps to turn problem personnel into peak performers

This is a feed from Smartbrief on Small Business.  The feed covers social media (twitter for business) B2B business, HR concerns (the millenium employees, turning problem employees into peak performers..  Others:  newsletter, calling cards (in the past weeks feed)

Start ups should benefit from these feed.  These are free.  I am sharing these with others

---------- Forwarded message ----------
From: SmartBrief on Small Business <smallbusiness@smartbrief.com>
Date: Mon, Apr 16, 2012 at 11:04 PM
Subject: 13 steps to turn problem personnel into peak performers

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April 16, 2012 CONNECT WITH SMARTBRIEF Share | Sign up | Archive | Advertise Problem. Solved.  Separate parent, mentor roles if you want to pass down the family business When parents bring in the next generation in to continue a family business, they needs to separate their roles as parents and professional mentors, keeping the former out of the workplace, Steven Berglas writes. Some children have taken over and hired parent or parents as consultants, which has also worked well. Forbes (4/11)       On the Internet, page-loading delays can stop customers from buying. Download our free report 3 Proven Ways to Boost Transactions with Web Acceleration and learn how Limelight Network's front-end acceleration technology can improve Time to Actions. Marketing  An engaged B2B client is a loyal customer B2B companies need to go beyond providing a product or service to their clients and help their customers improve their performance, according to Gallup. To do this, you have to understand a customer's business and tailor your solutions to meet their needs. According to Gallup data, a fully engaged customer provides a 23% premium, yet only 13% are fully engaged, that is, they rely on a company's product over the competition. BusinessNewsDaily.com (4/15)       What every small business needs to know about Twitter Small businesses that embrace Twitter should keep a few simple guidelines in mind before going tweet-happy, experts say. Keep tweets relevant, don't be too formal and tweet on a regular basis. You can also search for discussions about your business and interact with other users. ZDNet/Small Business Matters blog (4/13), USA TODAY (4/13)       Get people talking about your small business! Turn customers into evangelists. Join this April 16 teleconference with Andy Sernovitz and Guy Kawasaki sharing word-of-mouth secrets for j $35 - and get Sernovitz's book "Word of Mouth Marketing" and Kawaski's e-book "What the Plus!" free. Sign up now! Management  Millennial employees crave responsibility, feedback The youngest members of today's workforce require a different management approach than previous generations, Michael A. Olguin writes. To get the most out of your millennials, make sure to give positive feedback. Additionally, be specific when you make requests and let them take as much ownership as possible on projects, he advises. Inc. online (4/13)       13 steps to turn problem personnel into peak performers Don't give up on managing difficult employees before you give them a chance. First work with the team member to understand their individual motivations and set goals, Dianne Shaddock writes. Also, make sure you convey your expectations -- and consequences -- early. Finally, be sure to include positive feedback when you can. EasySmallBusinessHR.com (4/15)       What Every Small-Business Owner Needs To Know For Tax Season Small-business owners can seize many opportunities to reduce their taxes, lower their expenses and invest in employees and equipment this tax season. It's important to understand the credits, deductions and strategies you can use to help maximize your business's tax advantages. Download your 2012 Small Business Tax Strategy white paper now, exclusively for SmartBrief readers. Money  Building business revenue, then protecting it Business owners should sock away a "painful amount" of profits for emergencies, says John Krubski, research advisor to The Guardian Life Small Business Research Institute. It's just one of the six ways businesses can grow and shield their revenue. Other advice: Get professional financial advice, consider using borrowed money for research and development, and have a vision for the business that goes out 10 years. Fox Business Small Business Center (4/12)       Important tax deductions that are often overlooked Still putting together your taxes? Make sure you take advantage of deductions for software, travel, personnel development, transportation and new office equipment, René Shimada Siegel writes. If your business experienced losses, you can use a net operating loss carryback to offset one year's losses against income from another year. Inc. online (4/13)       Leveraging Cloud Security to Weather Threatening Storms Web attacks and retribution campaigns are on the rise, and they have become more frequent, more random and more extreme. This paper assesses the current cyber threat environment and discusses the use of distributed cloud services as an effective means to protect against evolving, modern-day IT threats. Tips & Tools  How to cut ties with your cloud provider Chances are you were so excited when you entered into a cloud contract that you didn't think about the exit strategy. Keep in mind you can add an addendum to a boilerplate contract or add an "opt-out" clause to a multiyear contract, Mary Shacklett writes. Typically, you can provide advance written notice to terminate a contract, which is usually required within 30 or 90 days. CIO.com (4/12)       Other News Perch offers a one-stop app for tracking competitors on social media SmallBizTechnology.com (4/13)       How does your background check process stack up? A recent survey of small businesses shows that 45% of respondents reported discovering a person who was untruthful or misrepresented information. Dare to compare your process to the best practices of employment screening in this free small business spotlight report. Featured Content  How Time Consuming Is Tax Time? Plus-One Credit You Can Still Claim Courtney Rubin 7 LinkedIn Tips for Small Businesses Walter, Ekaterina, Intel Corp, Social Media Strategist Why You Should Do Business in Mexico Anonymous Privacy vs. Security in the Workplace Anonymous 5 Steps to Profitable Pricing Carl Natale Most Popular Headlines from Last Week The 10 Mistakes Most Likely to Get You Sued Courtney Rubin 9 Easy Ways to Remember Your Presentation Material Bruna Martinuzzi What It Means to Really Listen Anonymous Results based on number of times each story was clicked by readers. Most Read  Top five news stories selected by SmartBrief on Small Business readers in the past week. 5 elements of an awesome e-mail newsletter (RepCapitalMedia.com) What's a business owner to do when the customer is just wrong? (The New York Times (tiered subscription model)) 10 tips for brag-worthy business cards (NetworkSolutions.com) It's time to update your e-mail habits (MarketingProfs) Ideas for B2B marketing with Instagram (Eloqua) Results based on number of times each story was clicked by readers. Just for Fun  Cleaning up with Chewbacca Some people like to paint their world to match their passion, as demonstrated by these "10 nerdiest bathrooms" compiled by Nerd Approved. The list includes a shower with a "Star Wars" character mosaic and a Super Mario Bros. water closet. MSNBC/Gadget Box (4/13)       SmartQuote  Though managing millennials can certainly be challenging -- particularly for managers who have no experience in this area -- it is not a lost cause and can yield many benefits as they are smart, creative, tech-savvy and resourceful workers." --Michael A. Olguin, president of Formula PR, writing at Inc. online       SmartBrief delivers need-to-know news in over 100 targeted email newsletters to over 3 million readers. All our industry briefings are FREE and open to everyone—sign up today! Accounting Advertising Automotive Aviation & Aerospace Biotechnology Business Chemicals Construction & Real Estate Consumer Packaged Goods Distribution Education Energy Finance Food Service Health Care Insurance Legal Manufacturing Media & Entertainment Nonprofit Retail Technology Telecommunications Travel & Hospitality This SmartBrief was created for profjorge.entrep@gmail.com John Jantsch, Editor at Large John Jantsch is author of "Duct Tape Marketing: The World's Most Practical Small Business Marketing Guide" and "The Referral Engine: Teaching Your Business to Market Itself." John is a marketing and digital technology coach and creator of the Duct Tape Marketing small-business marketing system. Subscriber Tools SIGNUP SEND FEEDBACK E-MAIL THIS BRIEF Today's Brief - Permalink | Update account information | Change e-mail address | Unsubscribe | Print friendly format | Web version | Privacy policy Advertise Sales Director:  Tom O'Brien (212) 450-1679 Download Media Kit SmartBrief Community: Most Clicked Facebook Twitter Publish your Press Release LinkedIn Get this RSS Feed Search Archive About Download a SmartBrief Mobile app today Recent SmartBrief on Small Business Issues: Friday, April 13, 2012 Thursday, April 12, 2012 Wednesday, April 11, 2012 Tuesday, April 10, 2012 Monday, April 09, 2012 Lead Editor:  Brooke Howell Editor at Large: John Jantsch       Mailing Address: SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004 © 1999-2012 SmartBrief, Inc.® Legal Information

 

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Jorge U. Saguinsin
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